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  • 4 Ways A Divorce Can Impact Your Retail Business
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Technology & software 

Automation With Chatbots: Why Do Businesses Need To Implement It?

August 1, 2022 Henry Shaw automation, chatbots, customer service

Automation of business processes is an important step in increasing the competitiveness of any company and is indispensable during business

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E-commerce Featured 

3 ways how Covid-19 has reshaped e-commerce customer support

January 15, 2021 Dominic Lill chatbots, customer, customer support, web chat

With restrictive local tier systems and nationwide lockdowns causing retailers to close their doors, the pandemic has forced shoppers online

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Featured News & people 

Effective ways to improve customer experience in business

November 19, 2019 Dominic Lill brands, chatbots, consumers, customer experience, customers, reputation

Customer experiences can make or break a business. Consumers always prefer brands that keep them happy and satisfied. This satisfaction

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Featured Technology & software 

How to use machine learning to improve your products and services

October 8, 2019 Dominic Lill AI, chatbots, customers, learning, machine learning, pricing, products, services

The reality we live in changes all the time, as there are exceptional strides in almost every area of human

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Recent Posts

  • 4 Ways A Divorce Can Impact Your Retail Business
  • Gen Z hit hard by the cost-of-living squeeze
  • Warehouse robotics expert Exotec announces major expansion into UK market
  • Fliteboard Launches in Smartech at Selfridges London 
  • Retail Delivery Market Shift: 1 in 4 UK Couriers Pivoting Business Model

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