consumers Archives - Talk Retail

UK sales

UK shoppers expected to spend £408.5 billion in 2021

July 13, 2021 Dominic Lill consumers, customers, spending

UK shoppers are predicted to spend £408bn in 2021, according to a new report. The VoucherCodes.co.uk Life after Covid: Prospects for retail, hospitality and

How to stay ahead of evolving customer preferences

April 26, 2021April 27, 2021 Dominic Lill consumers, experts, feedback, pricing, reviews

The events of the past year or so have driven perhaps the largest shift in consumer behaviour ever seen in

E-commerce Featured

Three key ways COVID-19 has affected the future of groceries

March 5, 2021 Dominic Lill consumers, COVID-19, groceries, new normal, online shopping

When COVID-19 first hit Europe, consumers reacted in one of two ways: either they rushed to the supermarkets to stockpile

Featured News & people

Fast delivery and data security top priorities for COVID consumers

February 16, 2021February 17, 2021 Dominic Lill consumers, COVID, delivery, experience, pandemic, returns

COVID-19 has accelerated many e-commerce trends resulting in higher consumer expectations from retailers today, than they had a year ago.

E-commerce Featured

The value of authenticity: Two thirds of shoppers prefer real customer photos

February 2, 2021 Dominic Lill consumers, customer, feedback, images, photos, review, videos

Research from Bazaarvoice, the leading provider of product reviews and user-generated content (UGC) solutions, reveals visual and social user generated

Featured News & people

81% of UK consumers agree Christmas will take a different meaning this year

December 17, 2020December 17, 2020 Dominic Lill Christmas, consumers, gifting, gifts

As a result of the pandemic, 81% of UK consumers agree Christmas will take on a different meaning for them

Featured Technology & software

Consumers ‘green’ about environmental impact of tech

November 30, 2020 Dominic Lill consumers, environment, impact, recycling, tech

UK consumers are ‘green’ about the environmental damage caused by the constant ‘upgrading’ of tech products, according to research. In

Featured News & people

Stay-at-home consumers indulge in cooking, but cosmetics sales suffer

November 24, 2020 Dominic Lill consumers, cooking, cosmetics, home

The stay-at-home and work-from-home culture means more consumers are spending time indulging in cooking, and, for those who can afford

Featured News & people

Effective ways to improve customer experience in business

November 19, 2019 Dominic Lill brands, chatbots, consumers, customer experience, customers, reputation

Customer experiences can make or break a business. Consumers always prefer brands that keep them happy and satisfied. This satisfaction

Featured Technology & software

To have or to hold? Desire for a tactile experience still strong amongst tech consumers

August 13, 2019 Dominic Lill consumers, customer experience, customers, digital, experience, physical, tech

Technology can sometimes take us down unusual paths. But that new direction isn’t always right for everyone. For example, the rise of

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