How to stay ahead of evolving customer preferences
The events of the past year or so have driven perhaps the largest shift in consumer behaviour ever seen in
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consumers
Three key ways COVID-19 has affected the future of groceries
When COVID-19 first hit Europe, consumers reacted in one of two ways: either they rushed to the supermarkets to stockpile
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Fast delivery and data security top priorities for COVID consumers
COVID-19 has accelerated many e-commerce trends resulting in higher consumer expectations from retailers today, than they had a year ago.
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The value of authenticity: Two thirds of shoppers prefer real customer photos
Research from Bazaarvoice, the leading provider of product reviews and user-generated content (UGC) solutions, reveals visual and social user generated
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81% of UK consumers agree Christmas will take a different meaning this year
As a result of the pandemic, 81% of UK consumers agree Christmas will take on a different meaning for them
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Consumers ‘green’ about environmental impact of tech
UK consumers are ‘green’ about the environmental damage caused by the constant ‘upgrading’ of tech products, according to research. In
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Stay-at-home consumers indulge in cooking, but cosmetics sales suffer
The stay-at-home and work-from-home culture means more consumers are spending time indulging in cooking, and, for those who can afford
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Effective ways to improve customer experience in business
Customer experiences can make or break a business. Consumers always prefer brands that keep them happy and satisfied. This satisfaction
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To have or to hold? Desire for a tactile experience still strong amongst tech consumers
Technology can sometimes take us down unusual paths. But that new direction isn’t always right for everyone. For example, the rise of
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Top tips for surviving Black Friday
With only a few days until Black Friday, many retailers will have been planning their strategies for months. And with
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