customer interaction Archives

Critizr introduces WhatsApp to customer interaction management platform

October 20, 2021October 23, 2021 Dominic Lill communication, critizr, customer, customer interaction, whatsapp

The messaging app will offer fast, direct connections for customers with their favourite retail brands Critizr, Europe’s customer interaction management

How retailers can master the January sales

January 13, 2015 Dominic Lill 0 Comments Boxing Day, Capgemini, Christmas, click and collect, customer interaction, iBeacon, IMRG, January sales, Martin Smethurst, mobile phone, Wincor Nixdorf

Martin Smethurst, MD of retail at Wincor Nixdorf tells Talk Retail how retailers can get the most out of the January