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  • Over 1/4 Have Spent Less Online Over The Past 6 Months
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News & people 

How to increase customer engagement

January 20, 2022 Rachael Hirst customer, customer engagement, customer focus, customer retention

You’ll know how hard it is to get a customer for your retail business. Once you’ve gone through all that

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News & people 

Different discount ideas to encourage customer loyalty

December 23, 2021 Henry Shaw customer loyalty, customer retention, customer service, loyalty, loyalty schemes

Well-placed discounts can give your business a real boost. But sometimes it can be difficult to plan your discounts. It’s

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christmas customer retain
Featured News & people 

Retain a customer for life, not just for Christmas

November 3, 2020October 24, 2021 Dominic Lill 0 Comments brand awareness, Christmas, customer loyalty, customer retention, rewards

Ian Horsham speaks to Talk Retail about retaining customers not just for Christmas but all year round. While Christmas is

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Featured Multi-channel 

How can you make customers stay loyal to your brand?

June 27, 2019 Dominic Lill customer retention, loyal, loyal customer, retail, trust

Companies such as Apple are the epitome of brand loyalty, with the tech company having a core of followers who

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Technology & software 

Entice launches online reward platform

November 26, 2015 Dominic Lill 0 Comments customer retention, Entice, online reward platform

With the cost of acquiring new customers around five times higher than retaining existing customers, customer loyalty and rewards specialist,

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Recent Posts

  • Over 1/4 Have Spent Less Online Over The Past 6 Months
  • The Future of Hybrid Working in the Retail Sector
  • Economic Hardship Requires Thinking To Mitigate Internal Risk
  • ATMs Turn 55: 71% Worried Elderly Cut Off By Cashless Future
  • Forth Valley Store Wins National Heroes Award

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