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  • 4 Ways A Divorce Can Impact Your Retail Business
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  • Warehouse robotics expert Exotec announces major expansion into UK market
  • Fliteboard Launches in Smartech at Selfridges London 
  • Retail Delivery Market Shift: 1 in 4 UK Couriers Pivoting Business Model
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Technology & software 

Automation With Chatbots: Why Do Businesses Need To Implement It?

August 1, 2022 Henry Shaw automation, chatbots, customer service

Automation of business processes is an important step in increasing the competitiveness of any company and is indispensable during business

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Blog Featured 

Chargebacks911 Achieves Milestone of 1000 Integrated Data Connections

July 8, 2022 Henry Shaw customer service, data, data protection, eCommerce

Increase of plug-and-play connections to CRMs, platforms and systems that quickly integrate, automates the fight against chargebacks and responding to

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Blog Multi-channel 

2/3 of UK brands Are Underutilising Marketing Data

July 6, 2022 Henry Shaw customer service, data, eCommerce, marketing

New research from Making Science uncovers marketing data practices of retail and eCommerce, travel and financial services brands Nearly two-thirds

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Blog Featured 

How Can Retail Navigate The Cost Of Living Crisis?

April 20, 2022 Henry Shaw bills, customer service, living costs, supply chains

There is no escaping the fact that we are in the midst of the biggest cost of living crisis in

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News & people 

Flying Tiger Copenhagen roars into Manchester Arndale

March 7, 2022 Henry Shaw customer experience, customer service, retail, shopping, store opening

Design-led Danish retailer Flying Tiger Copenhagen has signed a five-year lease for a 2,493 sq ft unit at Manchester Arndale

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impression
News & people 

How to ensure your retail store can provide the best first impression

January 25, 2022 Rachael Hirst customer service, first impressions, innovative, retail store

First impressions are everything in the world of retail, as you need to make sure you can draw every potential

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Featured News & people 

Arena Flowers increases e-commerce capacity by 300%

December 24, 2021December 20, 2021 Henry Shaw customer service, florist, flowers, return on investment, ROI

UK’s most ethical florist automates gift card insertion and sorting process with new Kern system  Arena Flowers delivers more than

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News & people 

Different discount ideas to encourage customer loyalty

December 23, 2021 Henry Shaw customer loyalty, customer retention, customer service, loyalty, loyalty schemes

Well-placed discounts can give your business a real boost. But sometimes it can be difficult to plan your discounts. It’s

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Multi-channel 

Future trends in sports retailing

December 3, 2021 Henry Shaw AI, customer service, online, online payments, sports

The recent COVID-19 pandemic has caused many people to limit their travels and shopping opportunities. Many businesses were adversely affected

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Design & display Featured 

Creating the right first impression: How to ensure your store impresses from the outset

June 30, 2020 Dominic Lill customer service, customers, impression, shop window, shopping, signage

Did you know that the average human being forms a first impression within 7 seconds? In business, you might not

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  • 4 Ways A Divorce Can Impact Your Retail Business
  • Gen Z hit hard by the cost-of-living squeeze
  • Warehouse robotics expert Exotec announces major expansion into UK market
  • Fliteboard Launches in Smartech at Selfridges London 
  • Retail Delivery Market Shift: 1 in 4 UK Couriers Pivoting Business Model

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