Creating the right first impression: How to ensure your store impresses from the outset
Did you know that the average human being forms a first impression within 7 seconds? In business, you might not
Read more
customer service
Give your customers an excellent in-store shopping experience every time
Retail stores are finding it harder than ever to be successful. These days, customers can make a purchase at the
Read more
3 ways to boost your online business
In a world with thousands of online business jostling to make themselves known, it can be tough to get a
Read more
Why your company should be offering delivery
As people continue to move toward a more “digital approach” for their shopping and expect to be able to buy
Read more
What makes a restaurant return-worthy?
If you run a restaurant, there is one thing you will probably want above all else, and that is for
Read more
Hiring people into your retail business
Whether you have just started out in business and you need to start recruiting people, or you are expanding and
Read more
Where the success in retail comes from
Retail is one of the most potentially lucrative and exciting areas of business, and something which has long been a
Read more
Customer Service in the Automotive Industry
If you revert to almost a decade ago, Britain was considered one of the worst nations for customer service in
Read more
How important is customer service and brand image?
From retail to hospitality, there’s always room for improvement regarding both your own staff and customer retention. In this article,
Read more
6 ways to improve customer service in retail
The retail sector has become rather notorious for not paying enough attention to that all important area: customer service. A
Read more