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  • Travelex Announces Creation of 1,000 New UK Jobs Following Major New Contract Wins
  • Over 1/4 Have Spent Less Online Over The Past 6 Months
  • The Future of Hybrid Working in the Retail Sector
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  • ATMs Turn 55: 71% Worried Elderly Cut Off By Cashless Future
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Technology & software 

Retail sector is the king of digital transformation

August 12, 2021August 16, 2021 Dominic Lill data security, digital, IT systems, transformation

The UK retail sector is leading the way when it comes to digital transformation after a survey revealed 92% of

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E-commerce Featured 

Customer IAM: Driving the digital ‘high street’ forward

March 24, 2021March 24, 2021 Dominic Lill CIAM, customer, cybersecurity, digital, online

The UK high street has been struggling for some time now. Maplin, Toys R Us and New Look went into

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E-commerce Featured 

Online vs offline: How COVID-19 has forced the world to go digital

February 23, 2021 Dominic Lill COVID-19, digital, digitalisation, home, lockdown

After COVID-19 forced the UK to stay at home, we have had no choice but to make some changes to

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Featured Technology & software 

Top reasons why high street retailers should go digital

February 12, 2020 Dominic Lill digital, high street, online, shopping

Operating a business on the high street certainly guarantees you a healthy footfall in your area, but could your location

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Featured Technology & software 

To have or to hold? Desire for a tactile experience still strong amongst tech consumers

August 13, 2019 Dominic Lill consumers, customer experience, customers, digital, experience, physical, tech

Technology can sometimes take us down unusual paths. But that new direction isn’t always right for everyone. For example, the rise of

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Featured Multi-channel 

Return on investment from marketing – What can we expect?

June 28, 2019June 18, 2021 Dominic Lill digital, fashion, health care, return on investment, ROI, utilities

With increased interest in online platforms, digital visibility doesn’t come cheap — but is it worth the cost? Figures from

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Design & display Featured 

Digital vs print signage: Weighing up the pros and cons

June 27, 2019 Dominic Lill digital, engagement, interactive, marketing strategy, print, signage

All businesses with a physical presence need signage of some kind. Even those businesses which operate entirely in the e-commerce

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Design & display Featured 

How personalisation is becoming an essential part of retail

June 4, 2019 Dominic Lill digital, experience, in store, personalisation, retail

Securing both footfall and purchases is harder than ever before for retailers, and marketing strategies must take this into consideration

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Featured News & people 

Customer Service in the Automotive Industry

May 20, 2019 Dominic Lill automotive, customer service, digital, retail, service

If you revert to almost a decade ago, Britain was considered one of the worst nations for customer service in

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E-commerce Featured 

Could Google be the answer to our dwindling high streets?

April 17, 2019 Dominic Lill brand, digital, Google, high street, online marketing, retail

Time does not seem to be the best healer when it comes to the plight of UK high streets, with

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Recent Posts

  • Travelex Announces Creation of 1,000 New UK Jobs Following Major New Contract Wins
  • Over 1/4 Have Spent Less Online Over The Past 6 Months
  • The Future of Hybrid Working in the Retail Sector
  • Economic Hardship Requires Thinking To Mitigate Internal Risk
  • ATMs Turn 55: 71% Worried Elderly Cut Off By Cashless Future

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