Improve customer experience with accessiBe
It’s no secret in this day and age that a poor customer experience will cost your company greatly by damaging
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retention
Lessons learned from Amazon’s 91% customer retention rate
Although not every company can’t be as large and influential as Amazon, every eCommerce company can take a page out
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Why being disability friendly is vital to business success on Purple Tuesday
The key to a successful and thriving business is to attract and retain customers, and this is not all about
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How is fast data transforming eCommerce?
Data is boosting in volumes and usefulness. It is growing faster than ever before. By 2020, every person that uses
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Reaching self-employed business owners the easy way
Is it the rise of the machines? Is it the lack of flexibility? Or is it the poor wages that
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The secrets to customer retention [infographic]
Your customers are the backbone of your business and are absolutely essential to ensure your business grows and reaches it’s
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The problems faced by HR departments in the retail sector
Regardless of the type of business, there are times when you will face problems. Many of these issues are resolved
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Disgruntled shoppers vote with their feet
Research found that 90% of consumers who left a store due to bad service, went on to purchase a product
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