The recommendations your customers really want
Guy Marson, co-founder of data science and intelligence marketing company Profusion, discusses how data sources can be used to give
Read more
Featured
Repackaging retail for the modern consumer
The retail industry is changing, and smaller businesses must adapt or die if they wish to remain competitive. As the
Read more
Digital innovation applauded for transforming the way retailers deliver goods
Produced in partnership with Webloyalty, Retail Insider’s Digital Retail Innovations Report 2016 identifies the top 50 retail technology initiatives, with
Read more
The current state of social commerce
Social commerce is said to be one of this year’s marketing trends. As more consumers rely on recommendations from their
Read moreCash-only businesses turn UK shoppers off
As the latest figures reveal that UK consumer card spending outstripped cash for the first time in 2015, a quarter
Read more
Complaint handling drives brand loyalty
Only one in 10 (8%) consumers is willing to ‘forgive and forget’ when it comes to a poorly managed complaint,
Read more
83% of customers expect a personalised experience
Monetate, the leading experience marketing platform for brands worldwide, is urging retailers to provide customers with seamless, personalised experiences, or
Read more
ASOS, Laura Ashley and Debenhams named UKs most reputable fashion retailers
ASOS, Laura Ashley and Debenhams top the UK RepTrak® ranking of high-street fashion companies’ reputations amongst the UK general public,
Read more
Take a breath and remember it is just a job
If you ever worked in or owned a retail store, you probably met your fair share of unruly customers in
Read morePut safety first, says national training provider
Training manager Fay Gibbin at Busy Bees Training offers her views on the importance of basic paediatric first aid training
Read more