Loyal fans spend 84% more with independent retailers than disappointed customers
Research by truRating, the first mass point-of-payment, anonymous consumer rating system, shows that independent retailers who fail to impress their
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Reputation risk is the #1 concern for UK Retail
Aon plc, the leading global provider of risk management and human resource consulting and outsourcing, has revealed the findings of
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3 things to consider if you want to kick-start your customer engagement
The ‘Digital Era’ is in full effect. Easily affordable connected devices lead to us, as consumers, always switched on. We
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Self-service checkouts are killing the high street
A survey of the UK’s consumers has revealed what shoppers are looking for when it comes to high street service.
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How independent retailers can crack digital
Tom Jeffery, head of e-commerce at clothing retailer Jules B, shares their top tips on how independent retailers can take
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How to stand out in a saturated market
Launching a business into a saturated market can be extremely tough. On the other hand, the rewards can be great
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Drawing people to your stand at an exhibition
An exhibition can be a great way to bring in new clients, and to network with the decision makers in
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How to enjoy the perfect ambience in your shop
You’ve shopped in every upmarket store, viewing them with all the calculations of a mathematician perfecting an algorithm. They’re clean
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Store of the future – Creating the ultimate digital experience
As the latest fashion stores are increasingly being set up as showrooms and shopping temples, brand article manufacturers are finding
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Have UK retailers suffered considerably higher levels of shrink this year?
With budgets under siege and the retail landscape looking less than inviting, UK retailers could use some good news. However,
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