Strategic move will solve two of today’s most pressing retail issues: staff retention and customer expectation. Quinyx, a world leader in Workforce Management technology, announced that it had completed the acquisition of Concrete, a leading employee engagement, store operations, and task management platform. Tesco, Victoria’s Secret and Superdry are among many global retailers Concrete already serves.
Quinyx’s AI-powered workforce management software lets organisations automate, optimise and streamline their staffing processes while simultaneously empowering and engaging employees. The platform helps customers worldwide – including McDonald’s, Domino’s and DHL – to dramatically improve productivity, drive business outcomes and enhance workers’ experience.
“This acquisition will power up our product offering. We are bringing an unmatched AI-powered workforce and task management solution to the market, giving organisations hiring frontline workers dramatic improvements across their operations,” commented Erik Fjellborg, founder and CEO of Quinyx.
He added: “As customers harness the power of our joint offering, it will revolutionise the way they optimise store operations and manage their frontline workers.”
Quinyx and Concrete will give companies an unparalleled ability to digitally connect field managers, frontline workers, and HQs to deliver meaningful benefits across store performance, hourly workers’ flexibility, and engagement – ultimately bridging the gap between task execution and forecasting and scheduling.
“Together, we are on a mission to solve two of today’s most pressing retail issues; staff retention and customer expectation,” said Tristan Rogers, CEO of Concrete. “The coming together of our technologies is a natural step, and the synergies between workforce management, task management, store operations, and field communications are significant. Quinyx is at the forefront of the workforce management industry; the powerful combination of our technologies and talent will improve the operations of our customers and improve the lives of their frontline workers”.
Working collaboratively for many years, the acquisition reflects the strong, shared values both companies have for enabling and empowering frontline workers.
Concrete will remain its own entity within Quinyx, while Tristan Rogers will continue as Concrete CEO, sharing the vision and mission to grow both brands under the Quinyx umbrella while delivering best-in-class solutions for frontline workers.
The Concrete acquisition is part of Quinyx’s ambitious growth strategy after it announced $50m of funding led by Battery Ventures in November 2021 and the acquisition of Widget Brain in October 2020.