Customer IAM: Driving the digital ‘high street’ forward
The UK high street has been struggling for some time now. Maplin, Toys R Us and New Look went into
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E-commerce
The most profitable items business can customise and sell
Thanks to an endless stream of products on the market, consumers have started to crave a personal experience when buying
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Three key ways COVID-19 has affected the future of groceries
When COVID-19 first hit Europe, consumers reacted in one of two ways: either they rushed to the supermarkets to stockpile
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Online vs offline: How COVID-19 has forced the world to go digital
After COVID-19 forced the UK to stay at home, we have had no choice but to make some changes to
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Moving online: What to think of when pivoting into e-commerce
We all know that the decline of the high street is not a new story. Even before Covid-19 many seemingly
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How to win more customers for your e-commerce business
Competition in the e-commerce market has become stronger than ever. Since the pandemic struck more businesses have entered the market
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The value of authenticity: Two thirds of shoppers prefer real customer photos
Research from Bazaarvoice, the leading provider of product reviews and user-generated content (UGC) solutions, reveals visual and social user generated
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3 ways how Covid-19 has reshaped e-commerce customer support
With restrictive local tier systems and nationwide lockdowns causing retailers to close their doors, the pandemic has forced shoppers online
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How online shopping can save your business
Last year was crude to put it mildly. Many business owners struggled already before the pandemic and when the government
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Lessons learned from Amazon’s 91% customer retention rate
Although not every company can’t be as large and influential as Amazon, every eCommerce company can take a page out
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