Customer satisfaction survey: Ocado top, Waitrose bottom
The latest in-depth research amongst over 4,000 British shoppers from business consultancy Yonder has shown that the traditional top four
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News & people
New Town and City Gift Cards site aims to revive UK high streets
50 towns and cities around the UK are featured on a new website to support high street recovery. Loyalty and
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COVID-19 disruption drives five new retail supply chain trends
The business disruption caused by COVID-19 has resulted in four out of five (82%) retailers changing their approach to stock
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90% of consumers are yet to complete their Christmas shopping
Klarna research reveals the Christmas shopping trends set to dominate this winter. Research from Klarna, the leading global shopping service,
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5 ways to make your business exceptional
Is it the smell of a new pair of boots or the thrill they encounter when they finally found the
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Stay-at-home consumers indulge in cooking, but cosmetics sales suffer
The stay-at-home and work-from-home culture means more consumers are spending time indulging in cooking, and, for those who can afford
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86% of consumers expect a ‘digital Christmas’
Research of over 2,000 UK consumers from Motif Photos finds that consumers are expecting a very different Christmas in 2020.
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Retain a customer for life, not just for Christmas
Ian Horsham speaks to Talk Retail about retaining customers not just for Christmas but all year round. While Christmas is
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How to manage stress as a shop owner over Christmas
Running a little shop can make your life quite busy and stressful at any time of the year, but when
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Essential skincare tips to help you through winter
Can you already feel your skin reacting to the change of seasons? With harsh weather, central heating and now regular
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