MetaPack delivery systems used by leading UK retailers to integrate with Eurostop saving retailers time and money for customer deliveries.
MetaPack’s systems enable retailers to use any or multiple carriers and are used to ship over 400m parcels a year. The partnership will enable Eurostop to provide retailers with an off-the-shelf module that integrates its e-commerce systems with the MetaPack system.
Eurostop customers will despatch items directly using its e-fulfilment module and the integrated system will pass shipping data across to MetaPack which will produce the label for the parcel and forward the relevant information to the courier.
Shiran Liyanage, general manager, at MetaPack said: “According to research the majority of retailers report increased customer satisfaction from offering multiple delivery options. Our aim is to make e-commerce delivery more cost effective, convenient and enjoyable by offering this flexibility and choice to consumers and making it easier for retailers to provide exceptional delivery services. Our solution is complementary to Eurostop’s retail systems. With this partnership, Eurostop customers will be able to
offer a wider range of delivery services to their customers and improve the overall customer experience.”
As part of the agreement, MetaPack will set up the systems for existing Eurostop customers at no cost.
Deborah Loh, marketing manager at Eurostop said; “It has been stated that ‘73% of consumers say they won’t repeat purchase if their delivery experience was poor’, which means this should be a priority for every retailer. MetaPack is the industry-benchmark system that enables retailers to use any or multiple carriers without the need for costly integrations and guarantees excellent service delivery to maintain that good customer relationship.”