Technology & software

Automation in Retail: Time Management Solutions with AI

Every industry demands valuable time and resources to complete tasks. However, with the advances of automated technologies, it’s possible to facilitate processes and catalyse data management more than ever before. But automation is no new feat for retail firms across the globe.

By 2026, U.S. giant Walmart expects that almost two thirds of its stores will be serviced by automation as it continues to reduce the need for certain roles. With the right knowledge and a springboard from which to make changes, your company could thrive with automation too. Here’s how.

What Are The Benefits of Automation in Retail?

In the retail sector, automation saves time, resources, and capital. Optimised and automated systems reduce running costs while simultaneously minimising errors and improving efficiencies in multiple areas.

Direct benefits of automation within your retail business could include:

  • Increased visibility for tracking and reporting on key metrics
  • Reduced human error
  • Optimised efficiency
  • Compliance with regulations, both locally and nationally
  • Lower operational costs
  • Promotion and preservation of your brand

Automation for Consumers

Arguably the most significant benefit brought about by automation is higher customer satisfaction. Since automation is becoming a widespread part of the online (and in-person) shopping experience, consumers expect fast and straightforward processes.

A prime example of this would be the effect of incorporating automated payment platforms on your company site. With at least 25% of customers now using ‘buy now, pay later’ services via third-party companies, partnering with a fintech platform could see your profits reach new heights.

automation retail

What Can be Automated?

Many repetitive tasks within the retail setting can be automated. It’s highly likely that technologies already carry out the string of tasks in several processes – particularly in manufacturing and packaging – but many of these machines rely on human operators.

By moving to automated platforms, technologies can repeat the task as many times as required. Furthermore, the application of automation could be as simple as installing microcomputers into existing hardware. For example,the OKdo rock could help you design automation processes onsite and remove the need to replace your equipment.

How (And Where) to Automate Your Business

Before implementing automated technologies or new, smarter systems within your company, it’s worth doing some research.

Try to identify the most time-consuming tasks performed by your employees now before investigating whether these can be simplified, stripped back, or fully automated to help conserve your resources.

The ongoing cost-of-living crisis in the UK is changing consumer demands and behaviours. With higher taxes, lower incomes and high levels of inflation, there are unique challenges in the retail sector. Overcoming these will partially rely on automation, especially when it comes to automated payment platforms and providing a smooth, unproblematic online experience.


Despite rising costs, customers still seek high standards and an excellent experience.

If you’re planning to incorporate automated systems within a retail environment, it’s crucial to try and strike a balance between those things. Keep the quality of your products high and aim for fulfilment without compromise.