How to take control of your customer service at Christmas
Mark Kirby, CEO of CartAssist tells us about customer service and how it is always under the spotlight when it
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News & people
Two-thirds of consumers more likely to purchase brands that remove artificial ingredients
62% of UK consumers say they would be more likely to purchase from a particular brand if it removed all
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Half of UK consumers feel special offers are ‘misleading’
Half (50%) of consumers surveyed feel that some special offers are misleading and would result in them paying more than
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Amazon Prime Now expands in London
Amazon announced the rapid expansion of Prime Now delivery in London. Following the opening of a new Amazon delivery station
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Tesco agrees sale of Spenhill sites to Meyer Bergman for £250m
Tesco has agreed the sale of fourteen Spenhill development sites across London, the South East and Bath, to a fund
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Handepay to save businesses up to 50% of card payment costs
Independent businesses are set to save up to 50% on the cost of processing card payments as Handepay partner with
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Retailers lose up to 25% of sales when refusing to offer discounts
According to research from the UK’s top discount brand, the majority of start-up retailers and service providers within Britain begin
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Auchan launches online marketplace with Mirakl
Auchan, France’s third largest food retailer and the 11th biggest in the world, is to increase its product lines and
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New luxury bedding brand enters the market
Trendsetter Home Furnishings Ltd, the UK’s largest international supplier of duvets, pillows and mattress toppers, has added to its industry-leading
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Retailers could suffer over peak period with lack of staff
With last year’s Black Friday generating a 10% increase in footfall compared to previous years, research from Gekko highlights the
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