Head of ops appointed

Momentum Instore is continuing its strategic expansion plans with the appointment of Stephen Illing as head of operations (installations), the second senior appointment in two months.

Illing will be responsible for operational and commercial delivery of the installations department’s commercial goals, and will reinforce the senior management team as the retail implementation agency pursues its ambition growth plans.

MD, Rob Gleave commented: “Stephen is a seasoned professional with a wealth of national experience in the retail project space. He will be a welcome addition to our senior team, who will benefit from his extensive knowledge and capabilities, demonstrated by his past performance record.

“This appointment comes at a critical time for the business as we strive to meet the demands of our industry and enjoy growth across the entire business.”

Having held positions ranging from projects director for an international brand, to MD of a high-end kitchen and bedroom furniture manufacturer and retailer, Stephen has an exemplary track record in driving significant increases in ‘right first time, on time’ delivery of retail installations. In addition, his experience in leading cross-functional teams to deliver multi-million pound projects on time, and on budget, makes him best placed to impel the operational excellence and innovation identified by Momentum Instore, further enabling the business to respond to the demands that clients have around retail marketing in a vastly fluid landscape.